Frequently Asked Questions

Get answers to common questions about Skin Consultation Face (Virtual).

During the virtual session, your esthetician reviews medical history, examines your skin over video, discusses concerns and goals, recommends targeted products and treatments, and creates a personalized care plan. Expect practical at-home steps and clear follow-up or referral guidance.

Prepare in natural light, arrive makeup-free, have a list of concerns, current products, medications, and recent treatments ready. Ensure a stable internet connection, quiet space, and front-facing camera so your esthetician can accurately assess skin texture, tone, and inflammation.

A virtual consultation provides professional assessment and informed recommendations, but it is not a medical diagnosis. We can identify visible concerns and suggest treatments or referrals. For suspected medical issues, we’ll recommend seeing a dermatologist for in-person evaluation and tests.

Sessions typically last 20 to 45 minutes depending on complexity and questions. Short follow-ups may be 10–15 minutes. We allocate time for examination, discussion of goals, review of products, and a clear, actionable care plan with next steps.

Yes. Your esthetician will recommend professional and over-the-counter products suited to your skin type, concerns, and budget. Recommendations include application tips, ingredient explanations, and a phased plan to introduce new products safely with monitoring and follow-up suggestions.

Yes, in many cases. Inform your esthetician about recent treatments, recovery stage, and any sensitivities. We’ll advise safe timelines, adjustments to your routine, and necessary pre- or post-treatment care. For immediate concerns, an in-person follow-up may be recommended.